IMPORTANT - Factory Reset After SBC1000 Upgrade

Please be aware that an issue has emerged with upgrading certain SBC1000 devices where the SBC will apply a factory default configuration after an upgrade. This means unless DHCP is enabled on the network you'll need to physically connect to the SBC to re-run the initial IP setup
Sonus are going to release a 5.0.4 version of code that prevents this factory reset from occurring. There are NO immediate timelines however the release IS imminent!
This does NOT apply to SBC2000

Contact with your SBC1000 serial number to find out if your SBC is effected before upgrading

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